Sandra has been our property manager from 2013 until she helped us sell the house January 2019. We are a military family and have been living out of state during this entire period and Sandra was wonderful, allowing us much peace of mind, and her rates were very fair compared to other management companies we spoke with. She is friendly, professional, knowledgeable, and we were confident in any advice given when we asked for her opinion. She has always been available to us if we had questions and kept us informed of issues with the tenants or HOA.
She is quick to schedule repairs and services for the tenants as needed and to keep tenants informed of needed actions from the HOA. We had one issue where we had to coordinate repairs with insurance and the tenants; Sandra was so helpful in offering her time to be present when the tenant was unavailable so that we could get the situation resolved.
When we decided to sell the home, she helped us understand the process, followed our wishes in preparing for the sale, and just so wonderful with keeping us informed and making things easier- even acting as PoA at the time of signing for us.
I would highly recommend her to anyone in the area.Joshua Peterson